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Frequently Asked Questions

Questions

Delivery
Ordering
Payments
Contacting Us
Metal Cutting Service

Answers

Buying Metal from Metalbits

You can order online 24 hours a day or you can speak to one of Metalbits sales team during office hours (8am to 4pm, Monday to Friday) on 01282 420557 . You can also order by email by sending your requirements to info@metalbits.co.uk

Can I collect my ordered goods in person?

Yes, during the checkout process you will be given the option of selecting 'pickup from Metalbits' which will remove any delivery charges that have been applied.

How will my order be delivered?

For deliveries local to us we use our own fleet of vehicles. For orders further afield we use a range of couriers, depending on the size and weight of your order we will select a courier to suit.

Questions regarding delivery

If you have any questions or queries regarding the delivery of your goods please ring our team on 01282 420557 We shall make every effort to contact you if we cannot deliver your order within the specified period and we will let you know of the expected time.

Special Delivery Zones

As stated above the price of delivery varies depending on the postcode of the delivery address. In some rare cases concerning Scottish Highlands & Islands the stated delivery charge may not be enough to cover the shipping and we reserve the right to request this additional amount before shipment. Should you decide you do not wish to pay this additional cost we will refund the total cost of your order within 24hrs.